Privacy Policy

This Privacy Policy ("Policy") describes how p879 ("p879", "we", "us", "our"), the operator of the online gaming and sports betting platform available at p879.cam ("Platform"), collects, uses, stores, shares and protects personal information relating to individuals who access or use the Platform ("User", "you", "your").

p879 is committed to handling your personal data responsibly and transparently. We recognise that players across Pakistan — from Karachi and Lahore to Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar — entrust us with sensitive personal and financial information when they register and use the Platform, and we take that responsibility seriously.

By registering an account on p879 or using any service on the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy.

The following terms, when used in this Policy, carry the meanings set out below:

p879 collects personal data across several categories, depending on how you interact with the Platform. The table below summarises the principal categories of data we hold:

We do not collect payment card numbers directly. Where card-based payment methods are supported, card data is handled exclusively by PCI-DSS-compliant third-party payment processors and is not stored on p879 systems.

p879 collects personal data through the following means:

• Direct Submission: Information you provide when registering an account, completing the KYC process, contacting support, or updating your profile.
• Automated Technologies: Technical and usage data collected automatically when you access the Platform, using cookies, server logs and similar technologies.
• Payment Processors: Transaction confirmation data received from third-party payment facilitators when you make a deposit or withdrawal. Payment provider names familiar to Pakistani users — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — may be referenced as method identifiers in transaction records. These references are operational only; they do not imply affiliation or endorsement by any payment provider.
• Third-Party Verification Providers: Identity and age verification data received from licensed KYC service providers as part of the account verification process.
• Responsible Gambling Systems: Data generated when you interact with responsible gambling tools, including limit-setting activity, self-exclusion requests and session control usage.

p879 processes personal data only where a valid legal basis exists. The legal bases we rely upon are as follows:

1. Contractual Necessity: Processing required to fulfil our obligations under the User Account Agreement — including account creation, transaction processing, KYC and withdrawal handling.
2. Legal Obligation: Processing required to comply with applicable legal and regulatory requirements, including AML obligations, age verification mandates and record-keeping requirements imposed by our licensing authority.
3. Legitimate Interests: Processing necessary for our legitimate business interests where those interests are not overridden by your rights — including fraud detection, platform security, responsible gambling monitoring and internal analytics used to improve the Platform.
4. Consent: Where no other legal basis applies — for example, in relation to optional marketing communications — we rely on your freely given, informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

p879 uses personal data for the following purposes, each tied to a lawful basis as described in Section 5:

• Account Management: Creating, maintaining and administering your p879 account, including processing login activity and account preference updates.
• Identity & Age Verification: Confirming that you meet the minimum age requirement (18 years or the higher minimum required by the operator's licensing jurisdiction) and verifying your identity as required by KYC and AML regulations.
• Transaction Processing: Processing deposits, withdrawals and bonus credits; maintaining accurate transaction records denominated in PKR where applicable.
• Customer Support: Responding to your queries, resolving disputes, and providing assistance in English or Urdu through live chat and email support channels.
• Fraud Prevention & Security: Detecting, investigating and preventing fraudulent activity, multi-accounting, money laundering and other prohibited conduct on the Platform.
• Responsible Gambling: Monitoring gaming patterns for indicators of problem gambling behaviour; administering self-exclusion, deposit limits and other responsible gambling tools you have activated.
• Platform Improvement: Analysing aggregated, anonymised usage data to understand how the Platform is used and to improve its features, performance and user experience.
• Legal & Regulatory Compliance: Meeting obligations imposed by our licensing authority and applicable law, including record retention and reporting requirements.
• Marketing Communications (with consent): Sending you information about promotions, new games and platform updates where you have opted in to receive such communications.

p879 does not sell your personal data to third parties. We share personal data only in the circumstances described below, and only to the extent necessary for the stated purpose:

• KYC & Verification Providers: Licensed identity verification and age-check service providers who process identity documents and cross-reference data against relevant databases as part of the KYC process.
• Payment Processors: Third-party payment facilitators engaged to process deposit and withdrawal transactions. These processors operate under contractual data protection obligations and handle financial data in accordance with applicable payment industry standards.
• Game Providers: Where required for the operation of specific casino games or live dealer tables, limited technical identifiers (such as session tokens) may be shared with licensed game software providers. Full personal identity data is not passed to game providers.
• Fraud & AML Systems: Third-party fraud detection and AML screening platforms that help p879 identify and prevent prohibited activity on the Platform.
• Regulatory & Law Enforcement Authorities: Where required by law, court order or a competent regulatory authority, p879 may disclose personal data. We will notify you of such a request where legally permitted to do so.
• Corporate Transactions: In the event of a merger, acquisition or sale of assets, personal data held by p879 may be transferred to a successor entity, subject to equivalent privacy protections.

p879 uses cookies and similar tracking technologies on the Platform. The categories of cookies we use are described below:

You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies may affect certain Platform features but will not prevent you from accessing core gaming and account functions.

p879 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and our licensing obligations. The following general retention principles apply:

• Active Accounts: Personal data is retained for the duration of your account registration and for a defined period thereafter to fulfil post-closure regulatory obligations.
• KYC & Identity Documents: Identity verification records are retained for the period mandated by our licensing authority's AML requirements, typically a minimum of five years from the date of account closure or the last transaction, whichever is later.
• Transaction Records: Financial transaction data, including deposit and withdrawal records in PKR, is retained for the period required by applicable financial regulations.
• Support Communications: Customer support interactions are retained for a period sufficient to resolve any related disputes and satisfy regulatory record-keeping requirements.
• Marketing Data: Where you have consented to marketing communications, your marketing preferences are retained until you withdraw consent, after which your data is removed from active marketing lists promptly.

When personal data is no longer required, p879 deletes or anonymises it in a secure manner consistent with applicable data protection standards.

p879 implements a range of technical and organisational measures designed to protect your personal data against unauthorised access, loss, alteration or disclosure. These measures include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the Platform.
• Encryption of sensitive data at rest, including identity documents and financial records.
• Role-based access controls that restrict internal access to personal data on a need-to-know basis.
• Regular security assessments and penetration testing of Platform infrastructure.
• Multi-factor authentication options for user accounts and mandatory MFA for internal administrative access.
• Incident response procedures to detect, contain and report data security events in a timely manner.

While p879 takes reasonable steps to protect your data, no system is completely immune to risk. You are responsible for maintaining the security of your own account credentials. If you suspect that your account has been compromised, contact our support team at [email protected] immediately.

Subject to applicable law and certain regulatory limitations, you hold the following rights in relation to your personal data held by p879:

To exercise any of the above rights, contact our support team at [email protected] with a clear description of your request. We will acknowledge your request within a reasonable period and respond within the timeframe required by applicable data protection law. We may request identity verification before acting on a data rights request to protect against unauthorised access to another person's data.

Where p879 relies on your consent as the legal basis for processing, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred prior to withdrawal.

The Platform is strictly intended for adults aged 18 years or above — or the higher minimum age required by the operator's licensing jurisdiction. p879 does not knowingly collect personal data from individuals below the minimum eligible age.

Age verification is conducted as part of the KYC process to enforce this restriction. If p879 becomes aware that personal data has been collected from an underage individual, that data will be deleted and the associated account will be suspended in accordance with our Terms & Conditions and responsible gambling obligations.

If you believe that a minor may have registered on the Platform, please contact us immediately at [email protected].

p879 operates as a global platform and certain data processing activities may involve the transfer of personal data to countries outside the jurisdiction in which you are located. This may include transfers to jurisdictions where p879's infrastructure, third-party processors or KYC providers are based.

Where personal data is transferred internationally, p879 implements appropriate safeguards to ensure that the data receives a level of protection consistent with applicable data protection standards. These safeguards may include contractual protections with data processors and adherence to the data protection framework of our licensing jurisdiction.

By using the Platform, you acknowledge that your data may be processed in jurisdictions outside Pakistan. If you have questions about specific transfer arrangements, you may contact us using the details in Section 16.

The Platform may contain references to third-party services — such as payment method providers or game software suppliers — in a contextual capacity. p879 does not control and is not responsible for the privacy practices of third-party websites or services.

This Privacy Policy applies solely to data processed by p879 in connection with the Platform. If you interact with a third-party service referenced on the Platform — for example, initiating a transaction through a mobile wallet provider — your data may be subject to that third party's own privacy policy, which p879 does not govern.

We encourage you to review the privacy policies of any third-party services you interact with independently of p879.

p879 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or licensing requirements. Material changes will be communicated to registered users via the email address associated with their account and/or by a prominent notice on the Platform, with reasonable advance notice where practicable.

The "Effective Date" displayed at the top of this page reflects the date of the most recent revision. We encourage you to review this Policy periodically to stay informed of how p879 handles your personal data. Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the updated Policy.

Where a proposed change materially affects how we process data for which we rely on your consent, we will seek fresh consent before the new processing begins.

If you have any questions, concerns or requests relating to this Privacy Policy or the way p879 handles your personal data, please contact us through one of the following channels:

• Live Chat: Available directly on the Platform for real-time assistance. Suitable for general privacy queries and account-level questions.
• Help Center & FAQ: Visit our FAQ page for answers to common questions about accounts, data and security.
• Email: For formal data rights requests, privacy complaints or document submissions, contact us at [email protected]. This address is displayed as plain text and is not a clickable link.

Support is available in English, with Urdu-language assistance available for players who prefer to communicate in Urdu. We aim to acknowledge all privacy-related requests within a reasonable period and to respond fully within the timeframe required by applicable data protection law.

Do not include your password, OTP, or full payment details in any message sent to our support team. p879 will never request this information.